Shipping & Delivery

At 9to5, we believe your order should reach you as smoothly as you placed it.

Order Processing

All orders are carefully packed and dispatched within 24 hours of being placed, excluding Sundays and public holidays.

Once your order has been dispatched, you will receive tracking details so you can follow your delivery.

Delivery Timeline

Your order will typically arrive within:

Metro Cities: 3–5 business days
Other Cities: 5–7 business days

Delivery timelines may vary slightly depending on your location, courier availability, weather conditions, or other circumstances beyond our control.

Shipping Charges

Free shipping across India.

There are no additional shipping charges at checkout.

Track Your Order

Once your order has been dispatched, tracking information will be shared with you via the contact details provided at checkout.

You can use the tracking link to view the latest status of your shipment.

Delivery Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

If you need to make a change to your address, please contact us as soon as possible after placing your order. We can only update the address if your order has not yet been dispatched.

Once an order has been dispatched, the delivery address cannot be changed by us.

Delayed Deliveries

While we aim to deliver within the timelines mentioned above, occasional delays may occur due to:

  • Extreme weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect or incomplete address details
  • Events beyond our control

If your order has not arrived within the expected delivery window, please reach out to us and we will help you track it.

Important

Please ensure someone is available to receive your order at the delivery address provided.

If a delivery attempt is unsuccessful, the courier partner may make another attempt or return the package to us depending on the circumstances.

For any questions regarding your order or delivery, please get in touch with us through our Contact page.